SMS Communication Terms and Conditions – Lavado Psychological Services

By providing your mobile number to Lavado Psychological Services, you consent to receive text messages (SMS) related to appointment scheduling, reminders, administrative updates, and general communication.

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

1. Purpose of SMS Communication

SMS messages may include:

  • Appointment reminders and confirmations
  • Schedule changes or cancellations
  • Billing notices or payment reminders
  • General practice announcements (e.g., closures, new services)

No clinical or therapeutic content will be sent via SMS.

2. Message Frequency

Messages will be sent as needed, typically no more than 1–3 messages per appointment unless additional updates are required.

3. Opt-Out

You can opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive text messages from our office. You may still receive phone calls or emails, as appropriate.

4. Message and Data Rates

Message and data rates may apply depending on your mobile plan. Check with your wireless provider for details.

5. Security and Privacy

While we make every effort to safeguard your information, SMS is not a secure form of communication. Please do not reply with personal health information or emergency concerns.

6. Consent

By signing our intake forms and providing your mobile number, you acknowledge and agree to the terms above.