We were lucky to receive Dr. Lavado as a referral through my insurance provider. Even before speaking with her I was impressed by the professionalism and thoroughness of her office’s communication. Return phone calls and emails were prompt, and the pre-consultation questionnaires we had to fill out were extensive which made us trust her services before even meeting her. Meeting Dr. Lavado for our first appointment, she quickly made us feel at ease. She spent as much time as needed to conduct a thorough evaluation, stretching out what was normally a 1-2 day meeting over multiple days because my son needed the sessions broken up to manage. The final evaluation which we received not only provided test results, her observations and conclusions but pages of recommendations both in terms of next steps (types of recommended services and recommended providers), suggested scholastic accommodation for my son (both for in school and virtual models), and locations/providers for family support. I am very grateful to Dr. Lavado for her patience and generosity and would easily recommend her services.